Terms and Conditions
Last updated: October 1, 2026
Welcome to Bright Touch Maids, Inc. These Terms and Conditions explain the use of our website, https://brighttouchcleaning.com/, and provide general information about requesting our residential and commercial cleaning services.
In these terms, “Bright Touch Maids, Inc.,” “we,” “us,” and “our” refer to Bright Touch Maids, Inc.
1. Website Use
You may use our website to learn about our services, request an estimate, contact our team, or submit an employment application.
You agree to provide accurate information and use the website lawfully. You must not attempt to gain unauthorized access, interfere with website operation, introduce harmful software, or submit fraudulent or unlawful material.
2. Cleaning Services
Bright Touch Maids, Inc. provides residential and commercial cleaning services in Marietta and the greater Atlanta area. Service availability depends on your location, property, cleaning requirements, and our scheduling capacity.
The services included in your cleaning, their frequency, pricing, and any special requirements will be established in your confirmed quote or service agreement. Any additional work or changes to the agreed scope require confirmation.
If a separate service agreement differs from these general website terms, that agreement governs the cleaning services covered by it.
3. Estimates and Service Requests
Submitting a website form or requesting an estimate does not confirm an appointment or create a cleaning service agreement. Services are confirmed directly with our team.
Estimates depend on the information provided about your property and cleaning needs. A property assessment or walkthrough may be required.
Commercial estimates are free and valid for 60 days. Changes to the property details or requested work may require a revised estimate. Any revised price will be communicated before the additional work is performed.
4. Scheduling and Property Access
Cleaning appointments are subject to availability and confirmation.
Please provide accurate access instructions and inform us about relevant property conditions, restricted areas, pets, fragile items, or special cleaning requirements before your appointment.
Residential entry and exit arrangements will be agreed upon before cleaning. Cleaning materials and equipment are supplied by Bright Touch Maids, Inc. unless a different arrangement is confirmed.
5. Payments
Residential payment is due at the time of service unless another arrangement has been agreed upon.
Commercial payment schedules and billing terms are established in the applicable proposal or service agreement.
Please confirm available payment methods with our office when arranging service.
6. Cancellations and Rescheduling
If you need to cancel or reschedule, contact our office as soon as possible.
Any cancellation notice requirements, fees, or other conditions must be disclosed in your booking confirmation or service agreement. These website terms do not establish a cancellation fee.
We may need to reschedule services because of severe weather, unsafe conditions, access problems, or other circumstances that affect our ability to complete the work safely. We will communicate with you to arrange the next steps.
7. Service Questions and Concerns
If you have a concern about a completed cleaning or believe damage occurred during service, contact our office promptly and provide the relevant details.
Our team will review the concern and discuss an appropriate response based on the circumstances, your service agreement, and applicable law.
Cleaning results depend on factors such as the condition and materials of the property and the agreed scope of work. Cleaning or disinfecting services do not guarantee the elimination of every microorganism or the prevention of illness.
8. Website Content and Ownership
Website text, branding, graphics, and other materials belong to Bright Touch Maids, Inc. or their respective owners.
You may view or print website information for personal use or to evaluate our services. Reproducing, distributing, modifying, or commercially using protected content requires permission from the applicable rights holder.
We aim to keep website information accurate, but service descriptions and other content may change. Your confirmed quote or service agreement establishes the terms of your particular cleaning service.
9. Third-Party Links
Our website may contain links to third-party websites or display content provided by other organizations.
Those websites and services have their own terms and privacy practices. Please review them before providing information or using their services.
10. Privacy
Our Privacy Policy explains how personal information is handled in connection with website inquiries, estimate requests, and employment applications.
Submitting an inquiry does not automatically enroll you in marketing communications.
11. Changes to These Terms
We may update these Terms and Conditions and revise the date shown above.
Updates apply prospectively and do not automatically change an existing cleaning service agreement. Any changes to an existing agreement will be handled according to that agreement and applicable law.
12. Governing Law
These terms are governed by the laws of the State of Georgia and applicable federal law.
Nothing in these terms limits rights or remedies that cannot lawfully be excluded.
13. Contact Us
Bright Touch Maids, Inc.
Phone: (770) 977-9096
Email: in**@*****************ng.com
Office hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
Website: https://brighttouchcleaning.com/